Frequently Asked Questions

Everything you need to know about your smart lighting experience.

Are Yeelight products compatible with smart home ecosystems?

Yes, most Yeelight products are compatible with major smart home platforms including Apple HomeKit, Google Assistant, Amazon Alexa, and Samsung SmartThings for seamless voice and app control.

What is the standard shipping timeframe?

Orders are typically processed within 1-2 business days. Standard shipping usually takes 5-7 business days depending on your location, and tracking information will be provided via email once dispatched.

Do I need a hub to use Yeelight smart bulbs?

Most Yeelight smart bulbs connect directly to your 2.4GHz Wi-Fi network, meaning no additional hub or bridge is required for basic smart functionality.

What is your return policy?

We offer a 30-day return policy for items in their original packaging and condition. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.

How long do the LED bulbs last?

Yeelight LEDs are designed for longevity, typically offering a lifespan of up to 25,000 hours, which equates to approximately 11 years of use based on 6 hours of daily operation.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.